Talk to an actual human on our team.
We're a small team based in Madrid, so messages don't disappear into a queue. Pick the right inbox below, or use the form — either way, a real person on our Player Support team reads it.
Where to write, depending on what you need
Sending to the right address just gets you a faster reply — any of them work if you're not sure.
Player Support
support@loveokclick.com — squad issues, login trouble, or anything about the game itself. Typical reply time: within 1 business day.
Privacy & Data Requests
privacy@loveokclick.com — access, correction, or deletion requests under our Privacy Policy. Typical reply time: within 5 business days, and always within 30 days as required by law.
Business & Press
press@loveokclick.com — partnership ideas, media questions, or anything not covered above.
Phone
+34 910 234 567 — Monday to Friday, 9:00–18:00 CET. Outside these hours, please email us and we'll follow up the next business day.
Office
Calle de Alcalá 290, 4ª planta, 28027 Madrid, España. This is a working office, not a public storefront — please contact us before visiting.
Before you write in
A quick check that sometimes saves you a round trip:
- Questions about how points are calculated are answered in full on Scoring Rules.
- Questions about subscriptions or pricing are covered on How It Works.
- Questions about cookies or data are covered in our Privacy Policy and Cookie Policy.
Send a message
This opens your email app with the details pre-filled, addressed to our Player Support inbox.